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Privacy Policy

Last updated: March 4, 2026

BioRegHub ("we," "us," or "our") operates the BioRegHub platform. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, and password when you create an account.
  • Usage Data: Pages visited, features used, search queries, and interaction patterns with our regulatory intelligence tools.
  • Payment Information: Billing details processed securely through our third-party payment provider, Lemon Squeezy. We do not store your full credit card information on our servers.
  • Communications: Information you provide when contacting us for support or subscribing to our newsletter.
  • Device and Log Data: IP address, browser type, operating system, and access timestamps.

2. How We Use Your Data

We use the information we collect to:

  • Provide, maintain, and improve the BioRegHub platform and services.
  • Process transactions and manage your subscription.
  • Send regulatory intelligence updates and newsletters you have opted into.
  • Respond to support inquiries and communicate important service updates.
  • Analyze usage trends to enhance the user experience.
  • Comply with legal obligations and enforce our terms of service.

3. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption and access controls. We implement technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. While no system is completely secure, we are committed to safeguarding your data to the best of our ability.

4. Third-Party Services

We work with trusted third-party providers to operate our platform:

  • Lemon Squeezy: Payment processing and subscription management.
  • Vercel: Hosting and content delivery for our web application.
  • Anthropic: AI-powered chatbot functionality.

These providers have their own privacy policies governing the data they process on our behalf. We encourage you to review their policies.

5. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you interact with BioRegHub. Essential cookies are required for the platform to function. You can manage cookie preferences through your browser settings, though disabling cookies may affect certain features.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and obtain a copy of your personal data.
  • Request correction of inaccurate information.
  • Request deletion of your personal data.
  • Object to or restrict certain processing of your data.
  • Withdraw consent where processing is based on consent.
  • Export your data in a portable format.

To exercise any of these rights, please contact us at the email address below.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of BioRegHub after changes are posted constitutes acceptance of the revised policy.

9. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Privacy Policy | BioRegHub